Welcome back to lessons and coaching

Welcome back to lessons and coaching

We can’t wait to welcome our members and customers back to our lessons and coaching programmes.

Unfortunately, the operating constraints and logistical challenges resulting from Covid-19 mean that we are unable to open all of our venues and restart all of our programmes at this time. Below you will find further information on all our lessons and coaching sessions throughout Sport Aberdeen and all its venues.

We would like to emphasise that these are indicative dates and are subject to change. We will share confirmed official updates by email to our current lessons and coaching customers and via our website and social media channels. As we progress further through Scotland’s route map, we will constantly review and build upon our programmes as restrictions ease.

We would like to sincerely thank all of our members and customers for your support during these difficult and challenging months, it has truly been appreciated by everyone at Sport Aberdeen.

Available Lessons

The below lessons and coaching programmes will be up and running at a basic capacity from Monday 5 October 2020. To find out more or to book a place please click the links below:

Unavailable lessons and coaching

The below lessons and coaching programmes will not be running at this time. Further updates will follow soon as to when these will be running again.

Activity.skating.Linx.ice.arena.2017-53
Welcome back to ice skating lessons!

We are delighted to welcome our Ice Aberdeen participants back to the ice rink!

Welcome back to ice skating lessons video coming soon!

Apply for ice skating lessons and coaching

If you are new to Ice Aberdeen and would like to join our lessons and coaching programme then please email your enquiry to LinxIceArena@sportaberdeen.co.uk and a member of our coaching team will get you started.

Alternatively you can apply to our programme using our online form.

Please note due to COVID-19 you may experience delays in a response. We apologise for any inconvenience this may cause. We are working hard behind the scenes to get everyone back on lessons as quickly as we can.

Existing Learn to Skate Customers

For all existing customers, you should have now received an email notification of your reactivation of coached lessons and can pick up where you left off. If you have any queries please do not hesitate to get in touch via email LinxIceArena@sportaberdeen.co.uk or call us on 01224 507762

FAQs
My child is nervous about coming back to lessons, is there anything I can do to help them?

We understand that some skaters (and parents) may feel nervous returning to the rink after such a long break and with some necessary changes in place coming back to lessons. Our coaches will do all they can to help ease any nerves when you return to the ice.
In the meantime, here are a few things you can do at home in preparation:

  • Speak to your child about what will be different when they come back so they know what to expect.
  • Remind them that their coach is there to help and support them and it’s new for everyone, they are not on their own.
  • Don’t worry if they feel like they can’t remember how to do everything, we will be re-capping on skills.
  • Most importantly, we just want them to feel supported, confident and enjoy being back on the ice.
When will my Direct Debit restart (where applicable)?

We will look to re-activate your Direct Debit from 1 December 2020.

November lessons won’t be charged due to missed lessons at the end of March 2020 and the upcoming festive period break in December 2020.

What should I do if my child is showing any symptoms of COVID-19?

Do not come to the facility if you are showing any symptoms of COVID-19 (temperature, cough, difficulty breathing, or anosmia e.g. loss of taste or smell). You can find the latest guidance on NHS Inform.

People who are symptomatic should self-isolate for 10 days and household members for 14 days as per info on NHS guidance. No one who is self-isolating should attend a sports venue or activity.

What are the main changes that we can expect to see due to COVID-19 in the venue?
  • A one-way system will be in operation going via reception, through skate hire, onto the ice pad at the far entrance and coming off the pad at the hockey benches to de-boot in the café area.
  • Skaters must socially distance in line with government guidelines.
  • Lesson start times are now staggered (15 minutes apart) to allow for more social distancing and reduce footfall at the entrance /exit and skate hire.
  • Skates from the skate hire desk will be cleaned thoroughly before and after each use.
Skaters must arrive for their lesson ‘skate ready’, what does this mean?

‘Skate ready’ means having their warm clothing and all skating attire already on with the exception of skates, these will be put on before the class starts.

Skaters with their own skates can wear these from the car into the venue with the use of hard skate guards to allow them to be ready to start the class straight away.
Please note there will be no access to any changing facilities for skaters as there will be a one-way system in place for lesson drop off and pick up to ensure social distancing can be maintained safely.

What do we need to do when we arrive at the venue?

You will be asked to check in as usual at the reception desk and then make your way to skate hire.

Once you have helped your child put on their skates for the lesson, you will then be directed to leave the venue through a fire exit door clearly marked in the skate hire area, allowing you to walk back to the front car park entrance area.

In line with government guidelines, relevant participants and visitors to the rink should wear face coverings before and after activity in areas of the facility such as reception, skate hire and corridors.

Please adhere to the signage and guidance on physical distancing, direction of travel and other risk control measures that are put in place and:

  • use hand sanitiser/ wash stations wherever available;
  • and spend as little time as possible in the skate hire area whilst following the signage on maintaining safe levels of distance.
What do we need to bring for our lesson?

We recommend bringing the following for your lesson programme:

  • gloves will be required to be worn for the Learn to Skate classes;
  • warm Jacket and hat;
  • and a helmet if your child requires to wear one during the class (we will be unable to provide one on site at this time).
Will I be able to watch my child’s skating lesson?

Unfortunately, at this time we cannot safely accommodate spectators for skating lessons.
One adult may accompany one child to the rink to assist with entry and putting on skates, we would then ask that you promptly leave through the designated exit in the skate hire area.

Once you leave, your child’s coach will then assume responsibility for your child until you return to collect them from the de-booting area of the cafe at the end of their lesson if they require assistance with putting on shoes.

We are asking all parents to help us keep numbers of people waiting around the centre down by leaving the building whilst your child is in their skating lesson, returning in time to collect them at the end from the designated de-booting area.

If your child is eight years and under you must however remain within the venue grounds/parking areas. Please make sure we have an up-to-date contact number should we need it to contact you during the lesson.

When can I expect my child’s assessment to be updated?

We are moving to a six-week block of teaching/ assessment, where skills will be assessed on the last week of each block.

The same coach will lead each six-week block (where possible) to allow the coaches to focus more on the teaching elements, creating consistency and allowing for better quality lesson programming.

What if my child struggles returning to the level they were in?

Our main priority will be ensuring that all our skaters have a positive and safe experience when returning to lessons. We will work with all skaters to progressively build them up at their own pace.

If you as their parent/carer have any concerns, the ice rink staff will be happy to discuss these with you to ensure we are fully supporting your child and can allay any fears.

What other changes can I expect?
  • The time and day of the lesson programmes are now finalised and are unfortunately non-negotiable e.g. if you are allocated into the lesson programme on a Tuesday evening and are unable to attend that lesson, you won’t be able to attend an alternate lesson.
  • The ratio of the class has been improved to a 1:10 ratio; this will help us ensure a better-quality lesson and experience for all participants.
  • There is no longer a designated learn to skate co-ordinator. Any inquiries regarding the lessons, including the changes in time, queries about levels and any assessment changes should be sent to Skateuk@sportaberdeen.co.uk
  • All other enquires should be sent to Graham McEvoy, Operations Manager at GMcEvoy@sportaberdeen.co.uk
  • There will be no Christmas Ice Show this coming December due to the restrictions around Covid-19.
  • There will no longer be practice ice before/ after your skating lesson, please note your Learn to Skate membership includes priority access to all our public sessions, with the ability to book into these sessions eight days in advance through MySportAberdeen
  • Off-ice will currently not be available as part of the programme, due to limitations within the venue for adequate social distancing.
  • The management team will be taking regular quality reviews of the coaching sessions, to ensure the quality of lessons on offer remains consistent throughout your lesson programme.
Sport Aberdeen Venue Shoot
Welcome back to gymnastics lessons!

Gymnastics Coordinator Shelley goes over some of the changes you can expect when coming back to classes in the video below.

Apply for gymnastics lessons and coaching

Apply online now or for more information or to book please contact the Gymnastics Aberdeen administration team on gymnastics@sportaberdeen.co.uk or call 01224 047934 – if engaged please listen to the recorded message.

Gymnastics Lessons FAQ’s
My child is nervous about coming back to gymnastics, is there anything I can do to help them?

We understand that some gymnasts (and parents) may feel nervous returning to the class after such a long break and with some necessary changes in place. Our coaches will do all they can to help ease the nerves when you return to the class.

In the meantime, here are a few things you could do at home in preparation:

  • Speak to your child about what will be different when they come back so they know what to expect.
  • Remind them their coach is there to help and support them and it’s new for everyone to get used to, they are not on their own.
  • Don’t worry if they feel like they can’t remember how to do everything, we will be re-capping on skills.
  • Most importantly, we just want them to feel supported, confident and enjoy being back at gymnastics.
Why is my child’s class not restarting?

We are looking at a phased return to the coaching programme to ensure we can deliver safely within the relevant guidelines and offer your child an enjoyable return to gymnastics activity. We will communicate will you as we look to rebuild the different aspects of the programmes.

When will my Direct Debit restart?

We will look to re-activate your DD once we have a class space for your child and a confirmed start date. You will receive a correspondence detailing when the first payment will be due.

What if the class we are allocated isn’t suitable?

The team have worked hard to take account of your availability as detailed in the recent customer survey. If the class you have been allocated is not suitable, please contact us on the details provided and we will find a relevant alternative.

There may be instances where your child’s class will need to be further reviewed, either due to age or ability, and this will happen over the first few weeks of the classes operating.

What should we do if my child is showing any symptoms of COVID-19?

Do not come to the facility if you are showing any symptoms of COVID-19 (temperature, cough, difficulty breathing, or anosmia e.g. loss of taste or smell), you can find the latest guidance on NHS Inform.

People who are symptomatic should self-isolate for 10 days and household members for 14 days as per info on NHS guidance. No one who is self-isolating should attend a sports facility or activity.

Gymnasts must arrive for their session ‘class ready’, what does this mean?

‘Class ready’ means having their gymnastics outfit on underneath their clothing when they come into the venue. On arrival gymnasts will be directed to go straight to their allocated lesson waiting area and there they can remove clothing and wait to be collected for their lesson.

Gymnast belongings should be placed in their bag and either removed by the parent or left in the designated area until the end of their class.

Please note there will be no access to any changing facilities to ensure social distancing can be maintained safely.

What do we need to do when we arrive at the facility?

You will be asked to wait near the venue entrance until 5 minutes before your class time

In line with government guidelines, relevant participants and visitors to facilities should wear face coverings before and after activity in areas of the facility such as reception, changing rooms and corridors

Please adhere to the signage and guidance on physical distancing, direction of travel and other risk control measures that are put in place.

  • Use hand sanitiser/wash stations wherever made available.
  • Spend as little time as possible in the toilet facilities, whilst following the signage on maintaining safe levels of distance
Will I need to stay with my child for the class?

Kindergym classes parents are required to stay with their children for all kindergym classes.

Please do not bring any other siblings along to the classes.

Pre-school classes

As it is challenging for children under the age of five years to maintain the models of physical distancing suitable for older children, we are asking that one parent stays with their child for all pre-school classes while social distancing from the coach is required.

Please do not bring any other siblings along to the classes.

Gymnastics 1 and 2 classes

Parents are not required to stay for these classes. We are asking all parents to help us keep numbers of people waiting around the centre down by leaving the building whilst your child is in their class, returning in time to collect them at the end.

If your child is under eight years you must, however, remain within the facility grounds/parking areas.

Please make sure we have an up to date contact number should we need to contact you.

Will I be able to watch my child’s gymnastics class?

Unfortunately, at this time we cannot safely accommodate spectators for classes within social distancing regulations.

For participants aged eight years and over, they should enter the building unaccompanied, and will exit and be reunited with their appropriate adult at the exit or collection point.

For children under eight years, one adult may accompany one child to the waiting area and stay with them until they are collected for their class by their coach. Your child’s coach will then assume ‘loco parentis’ for your child until you return to collect them from the collection point at the end of their class.
No siblings can be admitted at this time.

We are asking all parents to help us keep numbers of people waiting around the centre down by leaving the building whilst your child is in their class returning in time to collect them at the end.

If your child is under eight years you must, however, remain outside within the facility grounds/parking areas.

Please make sure we have an up to date contact number should we need it to contact you during the lesson.

What are the main changes due to COVID-19 that we can expect to see within the classes?
  • Where possible, there will be a one-way system in place.
  • Gymnasts, parents and staff will be socially distancing in line with government guidelines.
  • Coaches will not be allowed to provide physical support for activities. Only activities that are designated safe to take place without support will be delivered.
  • Short gaps have been introduced between classes to allow for enhanced cleaning requirements, social distancing and reduce footfall at the entrance/exit and in the changing areas.
  • Coaches will be required to socially distance from the gymnasts throughout the session.
  • Equipment will be cleaned between classes as required in line with Scottish Gymnastics guidance.
What will happen after the class?

We would ask you to help us maintain a safe environment by collecting your child and exiting the building via the designated exit in a timely manner after their class.

When can I expect my child’s assessment to be updated?

In the first few weeks, coaches will focus on aspects such as safety skills, re-capping core skills, confidence building, getting comfortable with new methods of operations, travelling and spacing out, as well as enjoying being able to be back in the class of course!

Once gymnasts have had a few weeks to settle back in, coaches will begin to update the online portal assessments. Please don’t be alarmed if there is a drop in percentage on your child’s initial re-assessment. Gymnasts will be returning with differing levels of stamina and skills to where they were previously at and it is important for coaches to have an accurate record of assessment so they can plan their sessions accordingly to cover the needs of each child in that group. Gymnasts will be supported and encouraged at their own pace of learning by our coaches.

Our main priority will be ensuring all of our gymnasts have a positive and safe experience returning to lessons. We will work with all gymnasts to progressively build them up at their pace.
If you as their parent/carer have any concerns the coordinator will be happy to discuss to ensure we are fully supporting your child and can allay any fears.

Mini Tennis
Welcome back to tennis lessons!

Tennis Coordinator Robbie goes over some of the changes you can expect when coming back to classes in the video below.

How to apply for lessons and coaching

Apply online now or for more information or to book please contact the Tennis Aberdeen administration team on aberdeentenniscentre@sportaberdeen.co.uk or call 01224 507748 – if engaged please listen to the recorded message.

Tennis Lessons FAQ’s
My child is nervous about coming back to tennis, is there anything I can do to help them?

We understand that some children (and parents) may feel nervous returning to the class after such a long break and with some necessary changes in place. Our coaches will do all they can to help ease any nerves when your child returns to the class.

In the meantime, here are a few things you could do at home in preparation:

  • Speak to your child about what will be different when they come back so they know what to expect.
  • Remind them that their coach is there to help and support them and it’s new for everyone to get used to, they are not on their own.
  • Don’t worry if they feel like they can’t remember how to do everything, we will be re-capping on skills.
  • Most importantly is that we just want them to feel supported, confident and enjoy being back at their tennis class.
Why is my child’s class not restarting?

We are looking at a phased return to the coaching programme to ensure we can deliver safely within the relevant guidelines and offer your child an enjoyable return to tennis activity. We will communicate will you as we look to rebuild the different aspects of the programmes.

When will my Direct Debit restart?

We will look to re-activate your Direct Debit once we have a class space for your child and a confirmed start date. You will receive correspondence detailing when the first payment will be due.

What if the class we are allocated isn’t suitable?

The team have worked hard to take account of your availability as detailed in the recent customer survey. If the class you have been allocated is not suitable please contact us on the details provided and we will find a suitable alternative.

There may be instances where your child’s class will need to be further reviewed, either due to age or ability, and this will happen over the first few weeks of the classes operating.

What should we do if my child is showing any symptoms of COVID-19?

Do not come to the venue if you are showing any symptoms of COVID-19 (temperature, cough, difficulty breathing, or anosmia e.g. loss of taste or smell). You can find the latest guidance on NHS Inform www.nhsinform.scot/

People who are symptomatic should self-isolate for 10 days and household members for 14 days as per info on NHS guidance. No one who is self-isolating should attend a sports venue or activity.

Participants must arrive for their session ‘class ready’, what does this mean?

‘Class ready’ means having their tennis outfit on when they come into the venue. On arrival, participants will be directed to go straight to their allocated waiting area and there they can remove any outdoor clothing and wait to be collected for their lesson.

Any belongings should be placed in their bag and either removed by the parent or left in the designated area until the end of their class.

Please note there will be no access to any changing facilities to ensure social distancing can be maintained safely.

What do we need to do when we arrive at the facility?

You will be asked to wait near the venue entrance until five minutes before your class time.

In line with government guidelines, relevant participants and visitors to venues should wear face coverings before and after activity in areas of the facility such as reception, changing rooms and corridors.

Please adhere to the signage and guidance on physical distancing, direction of travel and other risk control measures that are put in place.

  • Use hand sanitiser/ wash stations wherever available.
  • Spend as little time as possible in the toilet facilities, whilst following the signage on maintaining safe levels of distance.
Will I be able to watch my child’s class?

Unfortunately, at this time we cannot safely accommodate spectators for classes within social distancing regulations.

For participants, eight years and older must enter and exit the building without an adult.

For participants under eight years, one adult may accompany one child to the waiting area and stay with them until they are collected for their class by their coach. Your child’s coach will then assume ‘loco parentis’ for your child until you return to collect them from the collection point at the end of their class.
No siblings can be admitted at this time.

We are asking all parents to help us keep numbers of people waiting around the centre down by leaving the building whilst your child is in their class, returning in time to collect them at the end.

If your child is under eight years you must, however, remain within the venue grounds/parking areas.

Please make sure we have an up to date contact number should we need it to contact you during the lesson.

What are the main changes due to COVID-19 that we can expect to see within the classes?
  • Where possible, there will be a one-way system in place.
  • Participants, parents and staff will be socially distancing in line with government guidelines.
  • Coaches will not be allowed to provide physical support for activities. Only activities that are designated safe to take place without support will be delivered.
  • A reduced programme of classes will be operating to allow for enhanced cleaning requirements, social distancing and reduce footfall at the entrance / exit and in the communal areas.
  • Coaches will be required to socially distance from the participants throughout the session.
  • Equipment will only be loaned out in exceptional circumstances. Any equipment loaned out must not be shared and will be cleaned between classes as required in line with guidance.
What will happen after the class?

We would ask you to help us maintain a safe environment by collecting your child and exiting the building via the designated exit in a timely manner after their class. We appreciate both participants and parents may be keen to catch up with friends and parents, but please be courteous to others and adhere to the latest government advice.

When can I expect my child’s assessment to be updated?

In the first few weeks coaches will focus on aspects such as safety skills, re-capping core skills, confidence building, getting comfortable with new methods of operations, travelling and spacing out, as well as enjoying being back in the class of course!

Once your child has had a few weeks to settle back in, coaches will begin to update the online portal assessments. Please don’t be alarmed if there is a drop in percentage on your child’s initial re-assessment. Children will be returning with differing levels of stamina and skills to where they were previously at and it is important for coaches to have an accurate record of assessment so they can plan their sessions accordingly, covering the needs of each child in that group. Your child will be supported and encouraged at their own pace of learning by our coaches.

Our main priority will be ensuring all our participants have a positive and safe experience returning to lessons. We will work with all children to progressively build them up at their pace.

If you as their parent / carer have any concerns, the venue will be happy to discuss these with you to ensure we are fully supporting your child and can allay any fears.

Swimming Clubs
Welcome back to swimming lessons!

Aquatics Coordinator Graeme goes over some of the changes you can expect when coming back to classes in the video below.

How to apply for lessons and coaching

Apply online now or for more information or to book please contact the Aquatics Aberdeen administration team on aquatics@sportaberdeen.co.uk or call 01224 047934 – if engaged please listen to the recorded message.

Swimming Lessons FAQ’s
My child is nervous about coming back to lessons, is there anything I can do to help them?

We understand that some swimmers (and parents) may feel nervous returning to the pool after such a long break and with some necessary changes in place coming back to lessons. Our teachers will do all they can to help ease the nerves when you return to the water.

In the meantime, here are a few things you could do at home in preparation:

  • Speak to your child about what will be different when they come back so they know what to expect.
  • Remind them that their teacher is there to help and support them and it’s new for everyone to get used to, they are not on their own (teacher can still support verbally and provide good instruction and reassurance from the side).
  • Don’t worry if they feel like they can’t remember how to do everything, we will be re-capping on skills.
  • Most importantly is that we just want them to feel supported, confident and enjoy being back in the water.
Why is my child’s class not restarting?

We are looking at a phased return to the lesson programme to ensure we can deliver safely within the relevant guidelines and offer your child an enjoyable return to the pool. We will communicate with you as we look to rebuild the different aspects of the programmes.

The button below gives further information on the venues that we are still to reopen and their indicative reopening timescales 

COVID-19 Updates

When will my Direct Debit restart?

We will look to re-activate your Direct Debit once we have a class space for your child and a confirmed start date. You will receive correspondence detailing when the first payment will be due.

What if the class we are allocated isn’t suitable?

The Aquatics Aberdeen team have worked hard to take account of your availability as detailed in the recent customer survey. If the class you have been allocated is not suitable please contact us on the details provided and we will work with you to find a suitable alternative.

There may be instances where your child’s class will need to be further reviewed, either due to age or ability, and this will happen over the first few weeks of the classes operating.

What should we do if my child is showing any symptoms of COVID-19?

Do not come to the venue if you are showing any symptoms of COVID-19 (temperature, cough, difficulty breathing, or anosmia e.g. loss of taste or smell). You can find the latest guidance on NHS Inform www.nhsinform.scot/

People who are symptomatic should self-isolate for 10 days and household members for 14 days as per info on NHS guidance. No one who is self-isolating should attend a sports venue or activity.

Top tips to prepare your child
  • Practice with your child putting on goggles and adjusting unaided for a secure fit, practice in the bath / shower.
  • Practice with your child taking off / putting on costume when wet, if your child requires the toilet, we will be able to direct them, but we will be unable to help.
  • Practice with your child after their bath / shower drying and dressing themselves.
  • Practice with your child packing their bag, try to keep items down to a minimum e.g. costume, towel and goggles.
What are the main changes due to COVID-19 that we can expect to see within swimming lessons?
  • Where possible, there will be a one-way system in place.
  • Swimmers must socially distance in line with government guidelines.
  • Teachers and assistants will now be delivering all lessons from the poolside.
  • Lesson start times are now staggered (10 minutes apart) to allow for more social distancing and reduce footfall at the entrance / exit and in the changing areas.
  • Teachers will no longer be allowed to fit children’s goggles or help them put them back on. If your child is wearing goggles please ensure they are fitted correctly, and they understand if they come off, they have to stay off for the duration of the lesson unless they can get them back on themselves.
  • Equipment will be cleaned in-between use. Submerging equipment in adequately disinfected swimming pool water will reduce the risk of transmission of enveloped viruses.
Swimmers must arrive for their lesson ‘beach ready’, what does this mean?

‘Beach ready’ means having their swim attire on underneath their clothing when they come into the venue. On arrival a swimmer will be directed to go straight to their allocated lesson waiting area and there they can remove clothing and wait to be collected for their lesson.

Once swimmers are undressed, belongings should be placed in their bag and either removed by the parent or left in the designated area until the end of their lesson.

Please note there will be no access to any changing facilities for incoming swimmers as there will be a one-way system in place for lesson drop off and pick up to ensure social distancing can be maintained safely.

What do we need to do when we arrive at the venue?

You will be asked to wait near the pool entrance until five minutes before your lesson start time.

In line with government guidelines, relevant participants and visitors to pool facilities should wear face coverings before and after activity, in areas of the facility such as reception, changing rooms and corridors.

Please adhere to the signage and guidance on physical distancing, direction of travel and other risk control measures that are put in place.

  • Use hand sanitiser/ wash stations wherever available.
  • Spend as little time as possible in the changing rooms, whilst following the signage on maintaining safe levels of distance.
Will I need to stay/be in the water with my child?

Adult & Baby / Toddler / Child / Pre-school A classes – An adult is required to be in the water as normal with their child.

Pre-school B classes – As it is challenging for children under the age of five years to maintain the models of physical distancing that would be suitable for older children, we are asking that an adult is in the water to support their child for safety purposes until teachers are permitted to teach in the water again.

Will I be able to watch my child’s swimming lesson?

Unfortunately, at this time we cannot safely accommodate spectators for swimming lessons as we need these areas to ensure safe entry and drop off points can be maintained for swimmers.

Swimmers under eight:

For school age swimmers under eight years, or with additional support requirementsone adult may accompany each participating child to the waiting area and stay with them until they are collected for their lesson by their teacher.
Your child’s teacher will then assume ‘loco parentis’ for your child until you return to collect them from the changing rooms (exit point) at the end of their lesson. No siblings can be admitted at this time.

We are asking all parents to help us keep numbers of people waiting around the centre down by leaving the building whilst your child is in their swimming lesson, returning in time to collect them at the end.

If your child is under eight years you must, however, remain within the venue grounds/parking areas.

Please make sure we have an up-to-date contact number should we need it to contact you during the lesson.

Swimmers eight years and older:

Swimmers eight years and older must enter and exit the building without an adult.

Early Years swimmers:

Parents of Early Years swimmers should accompany their child into the pool for their class, with one adult per child. This applies to levels Adult and Baby, Adult and Toddler, Adult and Child, and Pre-School A and B.

Can we use the changing rooms after lessons?

Yes, one parent of children under eight years will be permitted to re-enter the facility five minutes before the end of the lesson to assist their child in changing.

Children eight years and over will be expected to change themselves and meet parents at the exit. Parents will be responsible for ensuring they are there to meet their children as they leave the facility.

  • If your child has any additional support requirements, or you have any concerns, please contact the coordinator to discuss.

All swimmers will be asked to quickly rinse in the showers after their lesson.

We would ask you to help us maintain a safe environment by getting your child changed and exiting the building via the one-way exit in a timely manner after their lesson. We appreciate both swimmers and parents may be keen to catch up with fellow swimmers and parents please be courteous to others and adhere to the latest government advice.

All cubicles will be cleaned after each use.

When can I expect my child’s assessment to be updated?

In the first few weeks teachers will use ongoing assessment with swimmers (not recorded) and focus on aspects such as safety skills, re-capping core aquatic skills, confidence building, getting comfortable with new ways of swimming, travelling and spacing out in the water and on poolside, as well as enjoying being back in the water of course!

Once swimmers have had a few weeks to settle back in, teachers will begin to update the online portal assessments. Please don’t be alarmed if there is a drop in percentage on your child’s initial re-assessment. Swimmers will be returning with differing levels of stamina and skills to where they were previously at and it is important for teachers to have an accurate record of assessment for each swimmer so they can plan their lessons accordingly, covering the needs of each child in that group. Swimmers will be supported and encouraged at their own pace of learning by our teachers.

What if my child really struggles returning to the stage they were in?

Our main priority will be ensuring all our swimmers have a positive and safe experience returning to lessons. We will work with all swimmers to progressively build them up at their pace. As teachers and assistants are not going to be in the water to give manual support, swimmers may be asked to wear or use buoyancy and/ or teaching equipment in some situations where they previously may not have.

If you, as their parent/ carer, have any concerns, the co-ordinator will be happy to discuss these with you to ensure we are fully supporting your child and can allay any fears.

Snowsports-21
Welcome back to snowsports lessons!

Snowsports Instructor Ellie goes over some of the changes you can expect when coming back to the Snowsports Centre in the video below.

How to apply for lessons and coaching

Apply online now or for more information or to book please contact the Adventure Aberdeen Snowsports administration team on snowsports@sportaberdeen.co.ukor call 01224 810215 – if engaged please listen to the recorded message.

Snowsports Lessons FAQs
I am, or my child is, nervous about coming back to snowsports, is there anything I can do to help this?

We understand that some skiers and snowboarders may feel nervous returning to the classes after such a long break and with some necessary changes in place. Our instructors will do all they can to help ease the nerves when you return to the class.

In the meantime, here are a few things that can help in preparation:

  • Think about, and / or speak to your child, about what will be different when they come back so you / they know what to expect
  • Remember the instructor is there to help and support and it’s new for everyone to get used to, no-one is on their own
  • Don’t worry about not remembering how to do things, we will be re-capping on skills
  • Most importantly is that we just want everyone to feel supported, confident and enjoy being back skiing and snowboarding
Why are some class not restarting?

We have had to change some of our class days and times, this is a result of reviewing our programme and following Covid-19 guidelines. As part of our review we are now no longer able to offer our After Schools Programme classes.

When will my Direct Debit restart?

We will look to re-activate your Direct Debit once we have a class space and a confirmed start date. You will receive a correspondence detailing when the first payment will be due.

What if the class we are allocated isn’t suitable?

The team have worked hard to contact existing customers to allocate either the same class or alternative options. If you accept an allocation but then decide the class you have been allocated is not suitable, please contact us by phoning 01224 810215.

There may be instances where your child’s class will need to be further reviewed and this will happen over the first few weeks of the classes operating.

What should we do if my child is showing any symptoms of COVID-19?

Do not come to the venue if you are showing any symptoms of COVID-19 (temperature, cough, difficulty breathing, or anosmia e.g. loss of taste or smell), you can find the latest guidance on NHS Inform

People who are symptomatic should self-isolate for 10 days and household members for 14 days as per info on NHS guidance. No one who is self-isolating should attend a sports facility or activity.

Skiers and Snowboarders must arrive for their session ‘class ready’, what does this mean?

‘Class ready’ means wearing snowsports clothing when arriving at the venue. At busy times you may wait in a queue outside the front of the venue. A member of staff will be on hand to advise.

On entering the building, you will be directed to your equipment in the Ski Hire area. Equipment should be picked up and taken to the slope that your lesson is on. Ski’s / Snowboards and boots should be fitted here. You should take a waterproof bag to store shoes and other personal belongings.

If you have personal ski boots that need to be fitted to a hire ski, please have these ready to be handed to our technicians for fitting.

Please note there will be no access to any changing facilities to ensure social distancing can be maintained safely.

What do we need to do when we arrive at the venue?

You will be required to wait near the venue entrance until 10 minutes before your class time

In line with government guidelines, relevant participants and visitors to facilities should wear face coverings before and after activity, in areas of the facility such as reception and corridors. We also encourage the use of face covering during the activity.

Please adhere to the signage and guidance on physical distancing, direction of travel and other risk control measures that are put in place.

  • Use hand sanitiser/wash stations wherever made available.
  • Spend as little time as possible in the toilet facilities, whilst following the signage on maintaining safe levels of distance
Will I be able to watch my child’s skiing/snowboarding class?

Unfortunately, at this time we cannot accommodate spectators due to current guidelines.

One adult may accompany one child to the slope their class is held on and stay with them until they are collected for their class by their instructor. Your child’s instructor will assume responsibility for your child until you collect them.

No spectating should take place other than where a parent or carer is supervising a child or vulnerable adult. Due to the size of the site if your child is under eight you will be able to remain on the site, however social distancing must be observed by all parents who remain.

For all other children, once a parent has dropped off their child they must leave the facility grounds, via the exit at the side of the building beside the nursery slope. You will pick up your child at this exit at the end of their class.

What are the main changes due to COVID-19 that we can expect to see within the classes?
  • Where possible, instructors will try to space participants out on the slope as much as possible, particularly at pinch points, such as the bottom of tows
  • Participants, parents and staff will be socially distancing when not on the slope
  • Short gaps have been introduced between classes to allow for enhanced cleaning requirements, social distancing and reduce footfall at the entrance / exit areas
  • Equipment will be cleaned between classes as required in line with Snowsport Scotland guidance
  • Participants will exit from the gate beside the Nursery Slope, with children being walked to this area and picked up by a parent.
What will happen after the class?

All participants will exit through the gate at the side of the facility beside the nursery slope. Children will be walked to this area at the end of their class by a member of staff. A further member will be positioned in this area to ensure all children are safely picked up by their parent. Parents will be able to wait in the grass area just inside the gate and will be required to maintain social distancing.

When can I expect my child’s assessment to be updated?

In the first few weeks coaches will focus on aspects such as safety skills, re-capping core skills, confidence building, getting comfortable with new methods of operations, travelling and spacing out, as well as enjoying being able to be back in the class of course!

Further information will be given on level assessments at a later date.

Our main priority will be ensuring all of our skiers and snowboarders have a positive and safe experience returning to lessons. We will work with all participants to progressively build them up at their pace.

If you as their parent/carer have any concerns our staff will be happy to discuss to ensure we are fully supporting your child and can allay any fears.

Who we work with:

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