You can visit MySportAberdeen to manage everything to do with your membership, from making bookings to updating your personal details.
MySportAberdeen is our online booking system. If you are having trouble signing up to use it for the first time please read through the below information
Still having trouble signing up?
If you are a member, the email address you use must be the one that we have on file as being linked to your membership profile – in other words the one you provided when signing up.
If you have ever used your email address to register with us previously the system will not recognise your email address as unique. This will include if you have registered yourself, or any of your family members on one of our coached programmes or former memberships. If you think this is why you can’t sign up, please fill out this form and a member of the team will assist you.
If you are having difficulties registering for the first time as a pay and play customer and have a different email address, you may want to try and register using the secondary email address.
Freezing your membership
If your current circumstances are preventing you from being able to pay for, or regularly make use of your membership (i.e. for redundancy or medical reasons) you can contact us to discuss a membership freeze.
If you would like to discuss options or have any queries regarding your membership, please speak with a member of our venue staff, or contact our Sport Aberdeen membership team at firstname.lastname@example.org
We are sorry to hear you wish to cancel your Sport Aberdeen membership. To begin your cancellation please complete the online form below.
Please note that cancellation must be in line with the terms and conditions of your contract which were sent to you when joining. Please do not cancel your Direct Debit with your bank until we have received confirmation that you wish to cancel. You can cancel your membership by using the form below, or contacting us via email: SportsMembership@sportaberdeen.co.uk
Once completed you will be given the next steps for cancelling your membership.